Refund policy

At Times Fabric, every piece is produced in limited micro-batches with meticulous attention to fabric quality and print precision. Because our collections are limited-edition, we enforce a strict but fair exchange policy to maintain exclusivity.

  • Eligibility for Exchange:

    • Exchanges are only accepted if you receive a damaged, defective, or incorrect item.

    • You must report the issue to our customer support team via WhatsApp within 48 hours of receiving your package.

    • The article must be unstitched, unworn, unwashed, and in its original packaging with all original tags attached.

  • How to Process an Exchange:

    • Send us a message on WhatsApp with your order details and clear photos/videos showing the defect or issue.

    • Once verified, our team will guide you on returning the parcel to our studio. Replacements will be dispatched upon receiving and inspecting the returned item.

  • Refunds:

    • We offer online refunds only and only if the issue is proved