Refund policy
At Times Fabric, every piece is produced in limited micro-batches with meticulous attention to fabric quality and print precision. Because our collections are limited-edition, we enforce a strict but fair exchange policy to maintain exclusivity.
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Eligibility for Exchange:
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Exchanges are only accepted if you receive a damaged, defective, or incorrect item.
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You must report the issue to our customer support team via WhatsApp within 48 hours of receiving your package.
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The article must be unstitched, unworn, unwashed, and in its original packaging with all original tags attached.
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How to Process an Exchange:
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Send us a message on WhatsApp with your order details and clear photos/videos showing the defect or issue.
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Once verified, our team will guide you on returning the parcel to our studio. Replacements will be dispatched upon receiving and inspecting the returned item.
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Refunds:
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We offer online refunds only and only if the issue is proved
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